01. Preparing your File for Upload

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    Ronald Apaliboka

    Hi Erin and Gordon,
    Whats the size limit for uploading a single video ?

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    Erin Yamaoka

    I'm curious as to the Roadmap/timeline for expanding file types, and which type seems to be the most in demand from your clients.

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    Erin Yamaoka

    Thanks for the insight Gordon!

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    TaroWorks Support

    Hi Ronald - thanks for the question! We'd recommend keeping video files under 5MB to be cautious about downloading times. However, if you have a fast connection and the time to download we've done testing on video files up to a maximum of 20MB.

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    TaroWorks Support

    Great question Erin! PDF, Pictures and Word Document are the ones we have heard about so far. In terms of the roadmap we currently hear significant demand for other features and so we are trying to slot this one when we can. Feel free to add a suggestion in the community area if you have something you need!

    Cheers,
    Gordon

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