Error 20012 occurs when the cascading select question is returning with invalid answers. This is very rare and is suggestive of program bug.
- Confirm that you are using the correct version of the app then try again.
- Report the problem job to TaroWorks Support.
- Mobile users may manually delete the completed jobs in their devices, this will flush the invalid jobs to avoid future error messages. (This requires Mobile App version 1.7.2 and up.)