You may have received a notification below from Salesforce, indicating that the server that your Salesforce instance sits on, is going to be split or refreshed. So long as all of your formula fields to display signatures and photos have the hard-coded reference removed as described in this article, there is no action required of you by TaroWorks.
"In order to prepare for your organization’s continued growth, we occasionally need to perform an activity, called an instance refresh, where we upgrade the infrastructure supporting your instance in our data centers. This will enable us to continue to provide your organization with the same levels of performance you have come to expect from Salesforce.
Following the maintenance, your instance will move to another data center within the United States, and the name of your instance will change. We will inform you of your new instance name approximately four weeks prior to the maintenance. If you follow our best practices linked below, the maintenance should be seamless.
What action do I need to take?
Follow our best practices, outlined on the Salesforce Infrastructure Overview & Best Practices site, to ensure that you are prepared for this maintenance.
- If you have any hard-coded references, you must update them to relative URLs or implement My Domain prior to the maintenance. Please note, not all hard-coded references are updated with My Domain. Review the Updating Hard-Coded References article for more information.
- If your corporate network settings or email security filters restrict access to IP ranges or data centers, please ensure that you are including our current ranges.We made updates to our Email Settings IP Ranges in May 2016.
- Prepare to refresh integrations if you are experiencing integration issues following the maintenance.
- Prepare to refresh your DNS cache if you continue to see a "Maintenance in Progress" alert following the maintenance window. "