02. Using the Single Select Question Type

Introduction

Single select question is used in situations where there are defined, exclusive choices to pick. TaroWorks support advanced features such as scoring and enhanced logic for single select questions.

This document will detail how to add a Single Select Question to your form and how to answer it in the device.

 

How to Add a Single Select Question

1. Edit an existing draft form or start a new one. Go to the Question Builder tab.
2. On the left margin, click Single Select (red arrow) to add the question to the bottom, or click and drag it to insert into your form.
3. Enter a Caption. Add Supporting text and check Required as desired.
4. Click Add another option (green arrow) to start a new option. Type the text for the option in the text field. Click Delete (blue arrow) to remove an unwanted option.
• NOTE: You may not leave an option blank text. You may not use the same text again.
• NOTE: If mapping to droplist field, we recommend to keep the options under 40 characters long.
• NOTE: The only way to reorder the options is to manually change the text.
  
5. Click Save to save the section.

Key Limitations

• The TOTAL number of options across ALL Single-Select and Multi-Select Questions should not exceed 1000. (Eg. 100 questions with 10 options each.) Doing so runs the risk of running over Salesforce limit and prevent you from adding/editing/deleting Scoring or Logic for that form until the number go back below a a certain threshold.
• The maximum total number of options for a single question is 99.

Scoring

• Scoring is available for Single Select questions.
• Be careful when changing the order of the options as the score value order also needs to be changed. Use preview to double check.
• Scores will be automatically be deleted when an option is deleted.
• Please see this video for details.

Logic

• You can set show/hide logic for a Single Select question as normal.
• Single Select question can be used as condition for other questions. Your options are:
• Answered / not answered; and,
• Does the entered value exactly match / not match an option.
• Be careful when changing the order of the options as the logic condition would also change. Use preview to double check.
• Logic based on an option will be automatically be deleted when that option is deleted.

Field Mapping

• The compatible field types for mapping are: 
• Picklist; (IMPORTANT: Options should be under 40 characters long for mapping to Picklist fields)
• Text;
• Text Area;
• Long Text Area; and,
• Rich Text Area.
• Record Type
• Be careful about field sizes, as errors may result when the option text size exceed the maximum number of characters permitted in a field.
• For more, please refer to the Question-Field Mapping Compatibility Table.

 

Codes (NEW! in TaroWorks 4.1)

• You may enter a alphanumeric code for each single select option
• These codes than optionally be exported to CSV instead of the single select option value
• Only the single0select options (not the codes) are visible on the mobile side

How to Answer a Single Select Question on Mobile

1. When you reach a Single Select question, tap the choice to select it. Tap another choice to change your response. 
• NOTE: Pressing an option and holding will bring up a dialog box that allows you to remove the existing response - making the question unanswered (see below right).
2. When finished, swipe to continue to the next question.
   

• When converting a question from paper form to a question in TaroWorks, consider the reports required. For example, it is often better to use a number question to collect an exact salary then use a single select question about “salary ranges”.