14. Using the Audio Question Type

Introduction

Often in a data collection task, there is need to record an audio of an interview or record a part of the interview. With the audio question, you will need to add 2 questions: Start Audio and Stop Audio as single, separate questions.  

This document will detail how to add an audio question to your Form and how to answer it on a mobile device.

How to Add an Audio Question

1. Edit an existing draft Form or start a new one. Go to the Question Builder tab.
2. On the left margin, click Media Question, then click Audio to add the first question to Start Audio to the bottom, or click and drag it to insert into your Form.

   

3. Enter a Caption. Add Supporting text and check Required as desired.
4. Scroll to Advanced Operations and under Media Upload Folder GDrive Link, add the Google Drive folder link to store & sync the Audio file in Google Drive.

   

5. Under Media Audio Capture State, select Require Audio Capture Started.

   

6. Click Save to save the Audio Start Question.
7. Repeat Steps 2-4 to add the second audio question to Stop Audio next to the Start Audio question or at the bottom of the Form if recording the whole audio of the Form.
8. Under Media Audio Capture State, select Require Audio Capture Ended.

   

9. Click Save to save the Audio Stop Question.

Scoring

• Scoring is not available for Audio questions.

Logic

• You can not apply logic to an audio question.

Field Mapping

• Compatible field types for mapping are:
  • Text
• For more, please refer to the Question-Field Mapping Compatibility Table.

Passing Values through Hierarchy Drill Down

• It is not possible to pass values from fields in the  Drill Down Hierarchy into an audio question.

How to Answer an Audio Question in the Device

1. When you reach a start audio question, click the Record Sound button.
   
2. The mobile device microphone is activated, showing that audio recording is ongoing.
   
3. To end the audio, scroll to the Stop Audio question and click Stop Recording and Save button.
   
    

Notes:

• You must map the Stop Audio question to Salesforce for the audio file to be saved in Google Drive.
• The audio question type is required by default; it is not optional once you add it to the Form.
• All audio questions can only be saved in Google Drive.
• TaroWorks Mobile Users with Jobs that contain audio questions must sign in to the respective Google Account under GDrive sync settings to be able to sync the completed Jobs.