TaroWorks 4.9.x (Salesforce) Release Notes

Release(s)

What's New

- Ability to Map to Record Types and Phone Numbers
- Mobile Record Assignment Compatibility with Standard Objects

Mobile

Resolved Issues

Known Issues

Limits and Large Quantities (all known issues are around large number of questions, submissions, job activities, mobile users etc)

Please expect slower performance during field mapping with large surveys.
Photo and Signature don't work in a sandbox instance - wrong path recorded IDALMSA-3702
Surveys above 300 questions are not supported. If you have survey needs greater than 300 questions, please split into multiple surveys during design.

Surveys with more than 200 questions but lots of options in Single/Multi Select Questions are also not supported. Please split into multiple surveys during design. IDALMSA-3758
Error Occurs when viewing or cloning a survey with 400 questions IDALMSA-8931

Export to CSV All rows will break after 4000 rows. Workaround is to manually select the rows after that you need. IDALMSA-6512 IDALMSA-8908
More than 24k job activities cannot be viewed on Job Activities tab. Workaround is to create a Salesforce report to view job activities.
Filtering on Mobile Users or Contacts in Job Activities tab will not work with large number of contacts. Workaround is to create a Salesforce report to view job activities.
More than 10k assigned performance targets cannot be updated. IDALMSA-5110. IDALMSA 5747.
Too many query rows, 50001 error when Org has more than 50k Contacts and trying to load the Jobs target page. IDALMSA-8040

Groups

If a user belongs to many groups and sub groups, they will encounter the 'Too many SOQL queries" error when logging in and syncing. Try to keep the number of groups at a minimum. IDALMSA-7499

Jobs

Be careful using the Clone functionality on Jobs. A new job is immediately cloned with the same name.
Do not pass in LastViewedDate or LastReferencedDate fields in your Hierarchy Drill-downs, they're Salesforce fields that won't work. IDALMSA-6687.
There's a delay in Queue Ownership when Publishing AND Cloning Jobs. IDALMSA-7722. IDALMSA-7745
Only 4 Drill-down Hierarchies in a Job are supported. IDALMSA-7735.
No mobile records will appear for a drill-down hierarchy level that has a filter on a value that is not a number or checkmark box, and the mobile user’s language does not match the company language. IDALMSA-8121
Some Mobile Users cannot see records on Mobile when DDH starts at a level below record assignment while there are multiple look up paths IDALMSA-8597
An error is thrown for standard objects fields that are not accessible IDALMSA-8862
Records via Record filtering are not displayed on mobile when a picklist value's label is different from the API name, is added in record IDALMSA-9002

Mobile Users and Object Assignment

If you delete an entire object that's Assigned to a Mobile User, it will still display on the Mobile User's device. Workaround is to edit another object that's assigned to the Mobile User first. IDALMSA-6190.
Error occurs on upgrading from 4.8 to 4.9 - running the ProcessToAddSobjectFieldBatch batch if UserProfile object records are assigned to Mobile user IDALMSA-8991

Cascading Selects

Error "Apex heap size too large" Exception will occur when trying to clone a survey with over 5000 unique cascading select options IDALMSA-7734
Cascading Selects cannot be in Repeat sections.

Field Mapping (in Jobs and Surveys)

If you accidentally map to an object that's still In Development, Mobile Users will see a Generic Object Creator error. IDALMSA-6140.
Continue to be careful not to delete any fields or objects mapped to surveys or jobs.
In addition, if a survey with a deleted field mapping is in both a published and a draft job, it cannot be auto-closed, and will continue to cause errors on mobile when trying to Sync. IDALMSA-5922.
Owner Id relation does not appear in Field Mapping. IDALMSA-6839
Submissions don't come in if they were sync'ed after Auto-Closing of Survey due to Bad Field Mapping from another User. IDALMSA-8321

Survey and Survey Results

If you have a text answer where the first character is a comma, Survey Results will not work. Export to CSV to see results. IDALMSA-7735
Javascript Error thrown when editing form with questions in Khmer questions in Internet Explorer IDALMSA-8765

Question Builder

Odd behavior may occur in low bandwidth situations or when internet disconnects intermittently. Be careful when editing your survey. IDALMSA-2416
Only 99 options can be added to a picklist type question on question builder, otherwise an error occurs IDALMSA-8518 IDALMSA-8531 IDALMSA-8532

Location Mapping

Photos and Signatures created before upgrade to TaroWorks 4.3 will not display in maps. A script will need to be run in developer console. IDALMSA-7856

SalesForce Lightning

Two major TaroWorks functionalities are not available in SF Lightning: Libraries and enabling a Partner Account as partner. Libraries will need to be created in SF Classic and Partner account and contacts can also be created in Salesforce Classic.
In SF Lightning, the Home tab is the default landing page and not Jobs Tab
Creating and sharing folders and dashboards is not yet available in Lightning - This will need to be done in SF Classic.
TaroWorks UI and look and feel on Survey Manager in Lightning doesn't match what it is SF Classic IDALMSA-8523
Jobs tab is not being set as landing tab for TaroWorks App in SF Lightning IDALMSA-8492

General

If you have really old Mobile Application Versions, they might cause a problem in auto-update. Workaround is to deactivate all old versions and only Activate the latest one so that Auto-Update will work.
When query is executed using SF Standard API 'Invalid Field' error is thrown for standard objects fields IDALMSA-8862