This article details the step-by-step instructions for installing the TaroWorks 4.2 managed package into Salesforce.com. Once you've completed the steps in this article, your field officers will receive a notification to upgrade TaroWorks on their mobile device upon their next sync.
Before you begin:
- You must be on TaroWorks version 4.0 or higher. If not, please upgrade to version 4.0.2 first.
- Communicate to the following to your Field Officers:
- You will be prompted to download an update upon your next sync
- This file is 11 MB, so a strong connection is ideal for the download
- Log in as System Administrator (Customize Application and Modify All Data permissions enabled)
- If you would like us to handle your upgrade to 4.2.X for you, please submit a ticket to firstname.lastname@example.org.
Update TaroWorks in Salesforce
- Click the latest TaroWorks 4.2.X Salesforce Managed Package Installation Link for a Production Instance on the TaroWorks Release Page.
Note: For a Sandbox Instance, use the corresponding link. If you are installing into a sandbox the word 'sandbox' will be in the upper right hand corner.
- The page below will load. Click Install for Specific Profiles.
- For Access Level, Select the TaroWorks Partner User access for the TaroWorks Partner User profile and TaroWorks User access for the TaroWorks User profile.
Note: If you use any custom profiles for TaroWorks users, you can also map these security permission to those profiles as well, depending on whether it is a front-end (TaroWorks User) or back-end (TaroWorks Partner User) user.
- Scroll back to the top and click the Upgrade button.
- You will receive a message saying that you will receive an email when the installation is complete. Click Done.
- You will receive an email with the Subject, "Package TaroWorks Install Successful" when the installation is complete.
Congratulations, you have successfully installed TaroWorks 4.2.X into your Salesforce instance!
Please continue to the next step of your upgrade: 02. Update Existing Jobs for Multiple Drill-Down Hiearchies