Inactive mobile users or mobile users whose profiles were changed still appear while editing Performance Target/Indicator record.

Cause

TaroWorks Mobile Users on TaroWorks 7.4 have been deactivated or the profiles of the users have been changed and you are trying to edit Performance Target/Indicator.

 

Solution

Execute the below script:

//Map of PerformanceTarget__c vs Map of profile id vs count of tmus under that profile Map<Id, Map<Id, Decimal>> targetVsprofileVsCount = new Map<Id, Map<Id, Decimal>>();  //Map of profile id vs tmu count under that profile Map<Id, Decimal> profileVsTMUCount = new Map<Id, Decimal>();  for(gfsurveys__AssignedTarget__c a : [Select Id, Name,gfsurveys__User__r.gfsurveys__Profile__c, gfsurveys__User__r.gfsurveys__Profile_Id__c, gfsurveys__PerformanceTarget__c from gfsurveys__AssignedTarget__c]){  if(targetVsprofileVsCount.containsKey(a.gfsurveys__PerformanceTarget__c)){  Map<Id, Decimal> mapOfProfileVsCount = new Map<Id, Decimal>();  if(targetVsprofileVsCount.get(a.gfsurveys__PerformanceTarget__c).containsKey(a.gfsurveys__User__r.gfsurveys__Profile_Id__c)){  Decimal count = targetVsprofileVsCount.get(a.gfsurveys__PerformanceTarget__c).get(a.gfsurveys__User__r.gfsurveys__Profile_Id__c);  mapOfProfileVsCount.put(a.gfsurveys__User__r.gfsurveys__Profile_Id__c, count+1);  }  else{  mapOfProfileVsCount.put(a.gfsurveys__User__r.gfsurveys__Profile_Id__c, 1);  }  targetVsprofileVsCount.put(a.gfsurveys__PerformanceTarget__c, mapOfProfileVsCount);  }  else{  Map<Id, Decimal> mapOfProfileVsCount = new Map<Id, Decimal>();  mapOfProfileVsCount.put(a.gfsurveys__User__r.gfsurveys__Profile_Id__c, 1);  targetVsprofileVsCount.put(a.gfsurveys__PerformanceTarget__c, mapOfProfileVsCount);  } } for(gfsurveys__TaroWorks_Mobile_User__c t : [Select Id, Name, gfsurveys__Profile__c,gfsurveys__Active__c,gfsurveys__Profile_Id__c from gfsurveys__TaroWorks_Mobile_User__c where gfsurveys__Active__c = true ]){  if(profileVsTMUCount.containsKey(t.gfsurveys__Profile_Id__c)){  profileVsTMUCount.put(t.gfsurveys__Profile_Id__c, profileVsTMUCount.get(t.gfsurveys__Profile_Id__c) + 1);  }  else{  profileVsTMUCount.put(t.gfsurveys__Profile_Id__c, 1);  } }  //Map of performance target id that is broken VS Profile Id for which it is broken Map<Id, Id> brokenTargetVsProfileId = new Map<Id, Id>(); for(Id key : targetVsprofileVsCount.keySet()){   Set<Id> profileIdsFromTarget = targetVsprofileVsCount.get(key).keySet();  for(Id profileId : profileIdsFromTarget){  if(profileVsTMUCount.containsKey(profileId)){  if(targetVsprofileVsCount.get(key).get(profileId) != profileVsTMUCount.get(profileId)){  brokenTargetVsProfileId.put(key, profileId);  }  }  } }  if(brokenTargetVsProfileId.size() > 0){   //Fetch all assigned targets for the performance target and profile and delete them  List<gfsurveys__AssignedTarget__c> assignedTargetsToDelete = [Select Id From gfsurveys__AssignedTarget__c Where gfsurveys__PerformanceTarget__c In :brokenTargetVsProfileId.keySet() AND gfsurveys__User__r.gfsurveys__Profile_Id__c In :brokenTargetVsProfileId.values()];  if(assignedTargetsToDelete.size() > 0){  delete assignedTargetsToDelete;  } }

If still encountering this issue please Submit a ticket.