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  1. TaroWorks Support Center
  2. Troubleshooting

Troubleshooting

Mobile Troubleshooting Guide - WITH Error Codes

  • Error 00001: Salesforce Bandwidth Limit has been reached. Please contact your administrator.
  • Error 00002: Salesforce Storage Limit has been reached. Please contact your administrator.
  • Error 00003: The following Apex classes do not have the correct permissions set in SF. (list of names) Please contact your administrator.
  • Error 00004: General Error System.SObjectException : Field PARENT_RECORD__c is not editable
  • Error 00004: Gfsurveys.SurveyException: Script-thrown exception (gfsurveys)
  • Error 00004: INVALID_OR_NULL_FOR RESTRICTED_PICKLIST
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Mobile Troubleshooting Guide - No Error Codes

  • Error API Currently Disabled
  • After entering the Community Site URL, the login page is blank
  • Jobs List is Blank
  • TLS 1.0 has been disabled in this organization. Please use TLS 1.1 or higher when connecting to Salesforce using https
  • I've been automatically logged out of the TaroWorks app by Salesforce
  • I am continually being prompted: "A new TaroWorks update is available."
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Salesforce Troubleshooting

  • Error 429 : TOO MANY REQUESTS - Request was throttled
  • Error 401: UNAUTHORIZED - Invalid token.
  • Maps stopped displaying on records in Salesforce
  • Error 60000: Mobile Money Error
  • Invalid id: 000000000000000 in Forms tab
  • gfsurveys:Too many query rows: 50001 Survey results cannot be exported
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