Error 00004: gfsurveys.GenericObjectCreator.GenericObjectCreatorException on mobile user

Cause 1

Granting the View All Custom Settings was a manual upgrade step when upgrading to TaroWorks 7.0. This step has been missed for the affected user. 

Solution 1

Enable View All Custom Settings in a the mobile user's profile.

Cause 2

Failure to assign TaroWorks Mobile Users with Salesforce and Platform Licenses a TaroWorks Mobile User permission set.

Solution 2

1. Go to Setup.
   
2. Enter "Permission set" in the Quick Find box, then select Permission sets.
   
   
3. Click TaroWorks Mobile User Permission set.
   
   
4. Click Manage Assignments.
   
   
5. Click Add Assignments.
   
   
6. Select the User(s) to Assign the permission set by checking the checkbox. Click Assign.
   
   
7. Click Done.